Frequently Asked Questions

Turnaround depends on your selected package. Our Startup Web (1 page) is typically completed in 3 to 5 business days, while our Business Web (7 pages) and Professional Web (10 pages) packages are usually delivered in 7 to 14 business days, complete with responsive design, content upload, and payment integration.

Your logo (if you have one), any brand colors or fonts you use, the text and images for your pages, and a short description of what you want the site to accomplish. If you don't have all of this ready, we can help you put it together during the discovery step.

Yes. Every project starts with a written scope of work that spells out deliverables, timeline, and price before any work begins or payment is collected.

Yes — every package includes e-commerce functionality and secure payment processing integration (Stripe, PayPal, or your preferred gateway) so you can accept customer payments from day one.

We accept payment via Stripe, PayPal, and bank transfer. A deposit is due before work begins, with the remaining balance due before final launch, as outlined in your project agreement.

Yes, under the terms of our Refund Policy. In short: if we fail to deliver what was agreed in your written scope, you're entitled to a refund for undelivered work. Full terms are on our Refund Policy page.

Absolutely. We specialize in CMS website design (including WordPress) and build client-friendly editing workflows. You'll get a clean admin dashboard where you can edit content, upload new imagery, or publish blog posts without writing any code.

Every package includes a defined post-launch support period (covering bug fixes and small adjustments) as stated in your project agreement. Ongoing maintenance beyond that window is available through our Care Plans — see the Packages page.

Yes. Every project includes structured review cycles. We share staging links so you can test functionality, give feedback, and request styling adjustments before launch.